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DTW Introduces Kiosks for Non-Ticketed Visitors

Author Kayla Morgan

Detroit Metropolitan Airport (DTW) has introduced a new addition to its Destination Pass program, which allows non-passengers to access their gates or utilize airport amenities such as dining and shopping. The airport has recently installed self-service kiosks at the McNamara and Evans terminals, making it convenient for non-travelers to obtain their passes in a few minutes. It’s an automated process that had the previous requirement of applying online at least a day in advance of their airport visit.

The McNamara kiosk is situated in the ticket lobby near the Westin Hotel entrance on the departures level, and the Evans kiosk is located in the ticket lobby near the elevators on the departures level.

How does it work?

To apply for the pass, travelers can scan their driver’s license, state ID, or passport at the kiosk and input the necessary information. If the application is approved, the kiosk will issue a pass for expedited access through the security checkpoint.

The DTW Destination Pass program participants are subject to the same security screening procedures as regular passengers. This means that all items prohibited in carry-on luggage, including liquids, aerosols, and gels, apply to those using the DTW Destination Pass for access.

The DTW Destination Pass is available between 5 a.m. and 9 p.m. every day of the week at both the McNamara and Evans terminals. Visitors under the age of 18 must be accompanied by an adult, according to their website.

In the aftermath of the 9/11 attacks, security measures were heightened, leading to restrictions on gate access for people without a ticket. However, several airports across the United States, including Seattle-Tacoma International Airport, Louis Armstrong New Orleans International Airport, Detroit Metropolitan Wayne County Airport, Ontario International Airport, Tulsa International Airport, and Orlando International Airport, have introduced programs that provide airside access to non-ticketed guests, allowing them to greet or see off their friends, family members, or young travelers.

At DTW, you don’t need to book a trip to travel through our terminals. Our new DTW Destination Pass kiosks allow...

Posted by Detroit Metro Airport (DTW) on Monday, October 16, 2023

 

Kayla is the midday host on Detroit’s 105.1 The Bounce. She started her career in radio back in 2016 as an intern at another Detroit station and worked her way here. She's made stops in Knoxville, TN, Omaha, Ne and other places before returning to Detroit. She’s done almost everything in radio from promotions to web, creating content on social media, you name it. She’s a true Michigander, born and raised. So, you can catch her camping or vacationing up north to exploring the downtown Detroit or maybe even catching a sports game. During her free time, Kayla enjoys watching movies, roller-skating, crafting, and music festivals. She and her husband together dip into many of the great things Michigan has to offer. Together they also like to travel. A few hobbies of hers include wine and beer tastings, crafting, hiking, roller skating, movies, home improvement projects, gardening, and festivals. She’s always looking to take on more local events happening in the community. She loves connecting with the community. When writing, Kayla covers topics including lifestyle, pop culture, trending stories, hacks, and urban culture.

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Author Kayla Morgan
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